FAQ

Q1: Where is your factory located? 

Our factory is located in Caitang town, Guangdong Province, China.

From Guangzhou or Yiwu, only need 40 minutes - 1 hours so that can arrive to our factory by airplane. 

Q2: Do you support customization?

A: Yes, OEM & ODM are available.

Q3: Can I get free sample for checking quality before order?

Need to charge sample fee +freight, and refund the sample fee when you place order;

Customize sample need to charge sample cost + freight, no refund.

Q4: What`s the lead time?

About 25-30 days after receive the deposit.

Sample delivery time within 3 days for normal products.

Q5: Is the product safe to contact food directly?

A: Sure, we don't do one-off deals and pay attention to the good faith.

http://www.tri-plychina.com/